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Warranty Policy


  • 365 days warranty on all products except earpieces and cables which is 180days.
  • In cases of faulty products or returns, it takes within 3 working days to check and approve a replacement if necessary.
  • Always keep the receipt of purchase to enable you to qualify for warranty cover.
  • Warranty is not applicable to misuse of product or human damage.
  • Products already sold out can not be taken back but can be swapped if under warranty cover.
  • Items can only be replaced within the warranty period of the product.
  • The warranty does not cover the charger, power bank, and earphone cable.